Q How do you deliver the orders?
A

At present we are offering two modes of service for our beloved customers namely the Standard Airmail delivery and Express courier (EMS) delivery. We are undertaking the Courier delivery service operations only in our USA centre for the Customers in USA for the time being.

Though Regular Airmail is an inexpensive and dependable option it normally takes more time to carry out the delivery.

On the other hand Courier delivery is a speedy process that offers the facility of tracking the parcel with the help of our real time monitoring system which fairly depends on the USPS website. The information related to the tracking is made ready once the order is sent off and a relevant update is done taking the whole delivery period in to consideration.

But in the case of the Regular Airmail the tracking process is complete once when the delivery is over which indirectly means one will not be able to track the parcel in real time but can only know the final outcome that too at the time of the parcel reaching the destination.

Q Mention about the rates you charge for shipping?
A

We provide two modes of delivery services:

Regular Airmail delivery (12 - 21 days)
Express Courier delivery via USPS (5 - 10 days)

Courier delivery service operations are carried out only in our USA centre for the Customers in USA for the time being. It has to be mentioned that it is a fully monitored and traceable service through a USPS website.

When we receive your order for shipment we would deliver it in the shortest possible time and a e- mail will be immediately dropped in your inbox. From this moment it would take around 5-21 (based upon the mode of delivery chosen) days for your parcel to reach you .We work on all days in a week except for weekends and will make sure that your parcels are delivered on these days.

The rates and other information can be viewed after selecting the mode of service.

Q Do you distribute worldwide?
A
Yes. We do ship worldwide to almost all the major countries.

Q What is Your delivery insurance?
A

We feel proud to let you enjoy our free delivery insurance package .By this we will not ask you for repayment of shipping fees in the event of any mishap with your order. We will be shipping it again free of cost and no other supplementary charges would be claimed from your end. If your order amount is more than $300 we do present you the above-mentioned service free of cost or else will demand $4.95 if your order amount is less than that.

Q How will my medicines be parcelled?
A

Your order will be packed up carefully for your confidentiality and safety.

Q Where are the medicine s obtained from?
A

The medications we put forward are produced at quite a lot of approved facilities situated in the USA and India, the world’s biggest generic drugs maker and a celebrated, registered, trademark drugs maker. The US Food and Drug Administration (FDA) and other appropriate authorities control the entire manufacturing procedure.

Q How do you return or refund?
A

If at all you don’t like the product or if you didn’t receive the order at all we will send it again or we will look at refunding the payment that you had made. On the other hand we sometimes will replace your order. So if in case you have any problem feel free to use our customer support portal.

Q What are the various forms of payment modes?
A

At present we allow payments by Visa, MasterCard, American Express, JCB and Diners Club International. Apart from these we even accept e-check payments, plus the Automated Clearing House (ACH) system generated payments.

Q How should I order?
A
When you click on the ADD TO CART link you will be asked to sign up and give out necessary details in order to complete the registration. On choosing the quantity of the relevant product you will have to give your order for our processing. Make use of the HOW TO ORDER to more about the elaborate FAQ and guidelines on ordering.

Q What am I to do when I submit the order?
A

Once your payment is accepted through a credit card or a check transaction it means you have successfully placed your order and you will instantly receive confirmation e-mail and subsequently another mail, which confirms the dispatching of the order.

Q How to know about my order status?

A

After Purchasing you will receive an e-mail enclosing necessary tracking details for your order. This e-mail consists of relevant particulars about the purchase and a URL to our customer support portal wherein you may trace the exact position of your product and the status of your delivery.

Q What benefits do you offer for your regular customers?
A

If you have previously purchased our product, you can get pleasure from our discounts and exceptional offers since you have turned up again to have a deal with us.

Q What is your security & privacy policy?
A

Our company is devoted to protecting your confidentiality with the maximum likely level of safety. All of your private information, as well as credit card number, name, and residential address are encrypted, in order to protect them when it gets transmitted from your computer to our database. We have implemented Secure Socket Layer protocol so as to facilitate complete protection.

Q Do you provide any consultations for your customers?
A

A traditional consultation is always supreme and an online consultation can never substitute it wholly. It is better if you discuss the problems that you have with the doctor personally and get it diagnosed.

Nevertheless you are welcome to take advantage of the Customer Support portal using which you may can put forward queries to our medical experts. We take pleasure in receiving queries and answering them in order to give you a clear description about the medicines that you have purchased from us.

Q What medications do you sell?
A

We present a extensive variety of diverse prescriptions counting those used for emergency situations, the alleged everyday life pills for example Viagra, anti-smoking agents and weight loss medicines, and an assortment of nutritional and dietary add-ons. We trade brand name and generic products together.
As a genuine online pharmacy, we do not proffer any prescriptions that have a high probability for mistreatment. All medicines are acquired from genuine pharmaceutical wholesalers, so you can feel lighter knowing that you receive the same pills as you would receive at a pharmacy in your locality.